Ownership

  • Your institution owns all data it puts into AtlasOA or Atlas K-12 and everything the software produces from it. The AtlasOA software license and the Atlas K-12 Terms of Service both state this.
  • We do not sell, share, or analyze your data, and we do not use it to train AI models.
  • The data never has to reach us: it lives on your server. See Where your data lives.

What AtlasOA, LLC can and cannot access

We cannot

  • Connect to your server or database: the software has no vendor connection and no remote-access capability
  • Receive usage data or telemetry: there is none
  • See your data through licensing: licensing never contacts us

We only receive

  • What your staff choose to send us, such as a support email or a screenshot
  • Business contact details for your purchasing and support relationship

Please do not send student records to support. Describe the problem or use sample data instead.

Your data is not held hostage

With a hosted product, leaving means asking the vendor for an export. With AtlasOA and Atlas K-12, the database is already on your server.

  • The database is a standard SQLite file. Any SQLite tool can open a copy of it. No proprietary format or vendor tool is required.
  • Uploaded files are ordinary files in a folder beside the database.
  • Exports are built into the software. There is no separate export product to buy.
  • If your license ends, your database, files, and backups stay on your server and remain readable with standard tools.

Export formats

AtlasOA

WhatFormat
Outcome achievement reportExcel (XLSX)
Accreditation report (annual planning)Word (DOCX)
Closing-the-loop narrativesWord (DOCX) or plain text
Evidence package per program, cycle, and accreditorZIP containing a manifest, narratives (DOCX and TXT), and data tables (XLSX, aggregates only)
Course evaluation resultsWord (DOCX) or plain text; results with fewer than 5 respondents are suppressed
Student comment sentiment reportExcel (XLSX)
Audit logCSV, up to 10,000 filtered rows per export
Attachments and evidence filesOriginal files, downloaded individually
Courses, outcomes, achievement, studentsJSON through the REST API, using per-user tokens
EverythingThe SQLite database file itself

Atlas K-12

WhatFormat
Student rosterCSV (limited to the students the user may see; the export is audit-logged)
Support notesCSV (audit-logged)
Chronic absenteeism, behavior, assessments, intervention effectiveness reportsCSV
Strategy packetsPDF
Report cards and plan attachmentsOriginal files
EverythingThe SQLite database file itself

Atlas K-12 CSV exports, and AtlasOA competency framework and evidence-package tables, are protected against spreadsheet formula injection. Other AtlasOA exports are not yet; open them with the usual care for files that contain user-entered text.

Current limits

  • Neither product has a single "export everything" button yet. A complete copy today means copying the database file and the uploads folder, which your IT staff can do at any time.
  • AtlasOA does not yet have a bulk download of all attachments; they are in the uploads folder on your server.
  • Atlas K-12 does not yet have a student-level PDF report or an Excel export; CSV exports are available today.
  • Neither product yet has an in-app tool to delete or anonymize an individual student's records; today that is a database operation your IT staff perform. See Known limitations.

When the relationship ends

  • Your data is already in your possession. There is nothing to wait for from us.
  • Keep the database file, uploads folder, and backups for as long as your records policy requires.
  • Uninstalling AtlasOA deletes its data folder after a confirmation prompt. Copy the data folder first if you need it.
  • The Data Processing Agreement covers the return or deletion of any institutional data that might be in our possession, such as files sent to support.

Related: Business continuity · Backup and recovery

Do not take our word for it. Test it yourself. Install AtlasOA or Atlas K-12 on a machine your institution controls, use sample or non-production data, and let your own people decide.